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FAQs
43 Articles Found
- My Samsung Galaxy has a shortcode block on it, how do I turn that off?
- Can I post my text campaigns to Facebook?
- Do people get charged for joining my list?
- Am I able to provide unique coupon codes to each subscriber?
- What can I offer subscribers for joining my text marketing list?
- What do you mean by self cleaning subscriber lists?
- Does SlickText provide geotracking or geofencing?
- Is SlickText available in Canada or internationally?
- How does link tracking work?
- How does age verification work?
- How do I set up the drip feature or send automated messages?
- How many messages do pictures count as?
- If I reply STOP does it remove me off all lists?
- How does your affiliate program work?
- What can I offer subscribers on their birthday?
- Can you help me setup and purchase my own shortcode?
- Can I force my subscribers to double opt in?
- What is the dynamic expiration feature?
- What are the best ways to promote my list?
- We need a custom plan. Can you create one larger than what you offer on the pricing page?
- Why is my customer is getting an error message when they try to join or opt in to my list?
- Can I have more than one free account?
- How secure are the mobile numbers that have opted in to my text list?
- What's the difference between a short code and long code?
- How does the email capture work?
- Can you tell me more about being HIPAA Compliant?
- Do I have access to all features on a paid plan?
- When I send a text to multiple contacts, can the subscriber see other contacts it was sent to?
- My subscribers phone is hyphenating the short code. Will this effect their ability to join my list?
- Can I be notified of a new inbox message?
- Can I get a notification when someone joins my list?
- Can I be notified if a message fails to send?
- Why did my text messages stop when I did not opt-out?
- Is SlickText data center ISO certified?
- How do I change the timezone on my account?
- Can my messages appear from my brand name instead of SlickText?
- How do my account notifications work?
- Can a Textword specific team member change the timezone setting?
- Is it possible for a person with textword-only access to change their timezone? I’m not seeing that section show up for this type of user. Am I missing something?
- How can I see what codes we have loaded into our account?
- Do you support two-factor authentication?
- Do two-factor auth messages count towards my monthly message allotment?
- Do you have an app for Android?
