Our service makes sending mass texts easy. It can be broken down into 3 simple steps. First you need to create a textword. Then import your contacts or grow a list organically. Lastly, you'll send or schedule your message. Let's look at how this works in a bit more detail.
The first step in sending a mass text is to create a textword. A textword is a word or phrase that people can text to an SMS short code or phone number to opt into your list. A textword represents a list of subscribers and is what you'll send your text messages to. You can have as many textwords as you'd like.
The second step is to grow your texting list. You can build it from scratch by having new people opt in or you can import a list of contacts. It's important to note that you can only send mass text messages to people who have opted into receiving them from you. Not only is it best practice, it's the law as well.
|Texting Apps||Mass Texting Services|
|Proper Handling of Replies|
|Proper Handling of Opt Outs|
|Universal Device Support|
If you want to manage things from a mobile device, you should use a mass text app offered by a mass texting service. SlickText has a great mobile app available for iOS and Android and it's free to download.
There’s several mass texting services available today but finding the right one can be a challenge. There's lots to consider and probably more that you're unaware of. From deliverability to texting compliance and features, we'll cover everything you should consider before choosing a service.
The first thing you should look for in a mass texting service is how easy it is to use. At the end of the day, if the interface is clunky or hard to work with, it's less likely that you'll use it. The interface for sending should be easily accessible and the process for sending and scheduling your texts should feel natural. Most reputable services will offer a free trial so you can vet the experience and all they have to offer.
Additionally, make sure they offer a mobile app to manage your mass texting. Some services refer to their software as an "app" even though they don't have a mobile app in the app store. If you're like most people, you'll want the option to manage your texting from a mobile device so make sure they have a legitimate app to do it with.
Compliance in the world of SMS is a big deal. The laws that govern unwanted text messages are much stricter than email. Fines for spam texts can be as high as $500 per text per person. This is why choosing a mass text service that follows SMS best practices is huge. What does this mean for you? Make sure that your text service provides a clear way for people to opt out. This means supporting key "stop words" that people can reply with to remove themselves. Some of these words include STOP, CANCEL and UNSUBSCRIBE.
Additionally, the texting service that you choose should have strict opt out management. If someone opts out of your list, the app should prevent them from being re-added via any other method besides a "text to join." Accidentally sending texts to people after they've opted out could be a costly mistake.
All mass text services have different features, bells and whistles. While some may be "shinier" than others, we believe there is a core set of features that are table stakes for any solid service.
Whether you're shopping around for a mass text messaging service or just here to learn, chances are you might have a question or two. While the world of mass texting is fairly simple and straightforward, some things aren't. Here we'll answer the most common FAQs regarding sending SMS at scale. If you still have questions, don't hesitate to reach out to our team.