Our workflow software is incredibly flexible and can be used to automate all sorts of tasks. Below are some of the most popular ways people are using SMS workflows to engage with their audiences.
Using our workflow automation software, you can build complex sequences that engage and qualify potential customers. Send them down limitless paths based on information they provide, links they click, or other actions they take. Automating this communication allows your sales team to focus on the bottom of the funnel.
Send a constant drip of messages based on time delays or other actions your audience takes. Features like our intelligent time delays and message click conditions supercharge your drip sequences, creating a smarter, more personal experience.
Building automated workflows couldn’t be easier. Our software simplifies even the most complex automations. Workflows are constructed using four basic building blocks known as objects. Drag, drop and connect these objects, to bring it all together.
Triggers insert people into your workflows, they are the starting point for any automation. Add people to a workflow when they join your SMS list, when a contact field changes to a specific value, when they click a link, abandon a cart on your website and more.
Actions do the work within your workflow. With actions you can do everything from sending text messages, to starting two-way chats, sending internal emails, tagging leads and a whole lot more.
Waits are objects that wait for things to happen. Your automated workflow isn’t all about pushing information to subscribers. Sometimes, you need to wait for them to take action. You could wait for a link click, contact field to change or for a person to respond to your text message.
Understanding cart recovery metrics is huge — these dollars directly contribute to your bottom line. When using Workflows to manage your abandoned cart SMS, our analytics dashboard will expand to show you even more data about what you’re losing and how much is being recovered.
Want to see what’s happening in real time? Toggle live view on any workflow to watch people flow through your automations and updated analytics at every step. Live view is an excellent way to test your workflows before go-live and to ensure people are experiencing your messaging as intended.