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Each message is equal to one message to one phone number. In other words, if you have 250 subscribers on one of your lists and you send a text blast to that list 2 times, you've used 500 messages.
We want you to get the most out of your texting plan, which is why we offer the longest rollover window of any SMS marketing service. If you have any unused texts at the end of your billing cycle, they will roll over for the following month.
We have a fast-track toll-free verification program that gets sending numbers registered much faster than other providers, and it's common to see phone numbers registered on the same day the request is made.
Textwords allow people to join your SMS marketing list by texting a word to your number. The process is very simple. When a customer sends your textword to your number, we'll send your customized auto-reply back and we'll add that person to your text messaging list. Each textword represents its own list.
Absolutely! Believe it or not, we really do care and will help you become as successful as possible with our SMS marketing software! All plans $139 and up come with free 1 on 1 onboarding session where you'll get to work with a member of our client success team to ensure your account is set up for maximum growth and return. We also offer 1 on 1 consultations for a small fee.
We're serious about your growth and success with our mass texting service. We'll set you up with an in-house expert to develop a strategy specifically for you. We guarantee that if your custom strategy is followed consistently, you'll experience solid growth and higher response rates.
Yes! Your SlickText account comes with a dedicated toll-free number, but we can work to provision a 10DLC (local area code) or short code on your behalf. We even offer the ability for you to use an existing landline for all of your business text messaging.
Most cellular carriers charge a small additional per-message fee to send texts on their networks. These fees vary based on the type of number you’re sending from, what country you’re sending in, and whether a message is an SMS or MMS message. We pass these fees through to you at no additional markup. You can learn more about carrier fees and how they work here.
We've heard nightmares about companies charging overage fees to their customers for going past their monthly text allowance. We don't let that happen! We'll just give you a heads up if you don't have enough texts left for that billing period to send your message. We'll just ask you to wait till your next billing cycle or upgrade your plan. That way there are no surprise charges, ever!
Taxes will be included where appropriate.
Contact us and we would be happy to answer any additional questions you may have. Reach out to our team or start a chat!
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