SlickText Help Center Article

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Is There a Way to See When Contacts Opens or Reads My Text?

Found in: Analytics

There is no way to tell 100% when a user receives or opens your text message. No mass texting provider would have access to this private information.

However, there are a few ways to determine if users are acting on your text messages. The easiest and most effective way is to provide your users with a call to action that would be trackable. SlickText offers a feature which represents a call to action: Link Tracking

Aisde from this, according to PEW internet studies, 95% of texts are opened within the first 5 minutes. This means there is a VERY good chance your messages are being read, and quickly at at that!

 

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