Text Marketing Help Center

Help Article


Is there a way for me to see who opted out of my list?

Found in: Analytics

No, there is no way to see which contacts specifically opted out of your list, as it would be considered a violation of their privacy if you did. Opting out from a text list is an anonymous private act. This prevents further harassment. You can however see how many people have opted out by viewing your analytics dashboard.

To view opt-out rate and percentage go to your Dashboard, click View Analytics on the left hand side, then select your textword on the left and review your stats.




You're in excellent hands. We work with some of the world's greatest companies.