Text Marketing Help Center

Help Article


Are inbound messages deducted from my monthly allotment of messages?

Found in: Messages

No. You are only deducted for outbound messages that are customized from your account. ALL inbound messages including those messages used when someone responds using our, "Inboxing" feature are paid for by SlickText and not deducted from your allotment.

A customized message from the user includes any outbound campaign, single send message, or messages that were setup by the user such as auto-replies, birthday capture messages, birthday messages, and email capture messages.

Compliance messaging is paid for by SlickText. This includes the compliance statement in your auto-reply, age verification messages, stop and help messages, double opt-in messages, mobile send confirmations, and messages that confirm a subscribers re-subscription and current subscription.

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