The Components of a Great SMS Marketing Campaign [Infographic]

The Components of a Great SMS Marketing Campaign [Infographic]

Updated January 23rd, 2023 Are you ready to start connecting with your customers using text message marketing? Mass text messaging is a great way to engage with people who are interested in your goods and services. You can offer value […]

5 Ways to Improve Customer Service With SMS

5 Ways to Improve Customer Service With SMS

Updated December 1, 2022 Good customer service is often praised as the secret to establishing and maintaining positive relationships between companies and their customers. But how do you define good customer service? Since the technology you use to ensure a […]

How to Make the Most of Leads Generated Via Inbound Marketing

How to Make the Most of Leads Generated Via Inbound Marketing

Updated February 1st, 2023 Your text marketing program has been working, and you’ve generated a list of leads. The next step? Start following up with those potential consumers — this will be crucial in turning subscribers into customers. Launching a […]

Supercharge Your Staff: 7 Hacks to Put Productivity Into Overdrive [Infographic]

Supercharge Your Staff: 7 Hacks to Put Productivity Into Overdrive [Infographic]

Updated December 1, 2022 Across the United States, just over half of employees are satisfied with their job — but only 20% are passionate about it. Let’s get right to the point: Employees who don’t feel comfortable and inspired likely […]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

Updated January 23rd, 2023 Have you ever reached out to a company’s customer service department only to be more annoyed after communicating with them? Frequently, long wait times only exacerbate frustrations that you already have. Luckily, text messaging can be […]

Text Marketing Vs. Email Marketing: Which Packs a Bigger Punch? [Infographic]

Text Marketing Vs. Email Marketing: Which Packs a Bigger Punch? [Infographic]

Updated January 20th, 2023 As a business owner, odds are you’re already familiar with email marketing. You likely use this mass communication method to grow your business, whether it’s to promote special offers, advertise new products, or even send out […]

SMS Marketing Case Study: Greats.com

SMS Marketing Case Study: Greats.com

Updated December 5, 2021 Getting started with SMS marketing can feel daunting for ecommerce retailers who are used to email marketing. Even though most marketers recognize the growing need for SMS marketing for everything from shipping updates to customer loyalty, […]

How to Text 911 in an Emergency

How to Text 911 in an Emergency

Updated February 1st, 2023 Can you text 911? The answer is: yes. You don’t have to call during an emergency, but you can text 911 instead. Police services across the United States began implementing a program in 2014 that makes […]