What Is RCS Messaging and How Does It Work?

What Is RCS Messaging and How Does It Work?

Updated April 27, 2026 RCS (Rich Communication Services) is an upgraded form of traditional SMS that allows businesses and consumers to send dynamic, interactive messages. In addition to rich features like images, buttons, and real-time updates, RCS also supports verified […]

What’s the Difference Between SMS vs MMS?

What’s the Difference Between SMS vs MMS?

Updated April 27, 2026 What’s the difference between SMS and MMS? While both are types of text messages, they’re not the same. SMS is limited to plain text, while MMS allows you to send images, videos, and other media. Understanding […]

SMS Marketing Strategy: The Components of a Great Campaign [Infographic]

SMS Marketing Strategy: The Components of a Great Campaign [Infographic]

Updated May 7, 2026 Are you ready to start connecting with your customers using text message marketing? Mass text messaging is a great marketing channel to engage with people who are interested in your goods and services. You can offer […]

How to Improve Customer Service with SMS | SlickText

How to Improve Customer Service with SMS | SlickText

Updated May 6, 2026 SMS can improve customer service by giving customers a fast, convenient way to get updates, ask questions, receive reminders, and share feedback. With text messaging, businesses can reduce phone calls, automate routine responses, send proactive updates, […]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

9 Customer Service Phrases That Pressure Cook Problems [Infographic]

Updated March 18, 2025 Have you ever reached out to a company’s customer service department only to be more annoyed after communicating with them? Frequently, long wait times only exacerbate frustrations that you already have. Luckily, text messaging can be […]

Text Marketing Vs. Email Marketing: Which Is Best for Your Business? [Infographic]

Text Marketing Vs. Email Marketing: Which Is Best for Your Business? [Infographic]

Updated May 7, 2026 As a business owner, odds are you’re already familiar with email marketing. You likely use this mass communication method to grow your business, whether it’s to promote special offers, advertise new products, or even send out […]

SMS Marketing Case Studies: Greats.com

SMS Marketing Case Studies: Greats.com

Updated March 12, 2025 Getting started with SMS marketing can feel daunting for ecommerce retailers who are used to email marketing. Even though most marketers recognize the growing need for SMS marketing for everything from shipping updates to customer loyalty, […]

Can You Text 911? How Text-to-911 Works

Can You Text 911? How Text-to-911 Works

Updated May 6, 2026 Can You Text 911? Yes, you can text 911 in many areas, but calling is still the fastest and most reliable way to get emergency help. Text 911 only when calling is not safe or possible. […]