Updated March 4th, 2025 RCS (Rich Communication Services) messaging is a messaging protocol that’s designed to replace SMS. It allows messaging interactions like read receipts and tapback responses that are popular in iMessage, even if the messaging takes place between […]
Updated March 3rd, 2025 “What does SMS stand for?” In short, SMS is an abbreviation that stands for Short Message Service, which is another name for a text message. Even if you already know what SMS is, you may be […]
Updated March 12, 2025 Are you ready to start connecting with your customers using text message marketing? Mass text messaging is a great marketing channel to engage with people who are interested in your goods and services. You can offer […]
Updated March 12, 2025 Good customer service is often praised as the secret to establishing and maintaining positive relationships between companies and their customers. But how do you define good customer service and customer experiences? Since the technology you use […]
Updated March 18, 2025 Have you ever reached out to a company’s customer service department only to be more annoyed after communicating with them? Frequently, long wait times only exacerbate frustrations that you already have. Luckily, text messaging can be […]
Updated March 12, 2025 As a business owner, odds are you’re already familiar with email marketing. You likely use this mass communication method to grow your business, whether it’s to promote special offers, advertise new products, or even send out […]
Updated March 12, 2025 Getting started with SMS marketing can feel daunting for ecommerce retailers who are used to email marketing. Even though most marketers recognize the growing need for SMS marketing for everything from shipping updates to customer loyalty, […]
Updated March 6, 2025 Can you text 911? The answer is: yes. You don’t have to call during an emergency, but you can text 911 instead. Police services across the United States began implementing a program in 2014 that makes […]
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