Engage your audience through one-on-one texting.
Our SMS inbox offers the form and function you need to boost productivity and provide best-in-class support.
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SlickText has powered over 124,000 text message programs since 2011.
One Centralized Inbox for Customer-Obsessed Teams
SlickText empowers your team to seamlessly engage in two way text messaging with every customer—delivering an unparalleled experience, higher retention, and deeper brand loyalty.
Get unlimited incoming messages for free with any SlickText account.
Manage Conversations at Scale
- Invite your entire team to handle incoming messages
- Control visibility and privacy settings for each team member
- Auto-assign or manually route incoming messages
- Use your existing number or short code.
Collaborate in Real-Time
- Leave internal notes right inside the conversation
- Access messaging history to quickly get up to speed
- Jump into a teammate’s inbox to lend a helping hand
Stay Organized
- Quickly tag conversations to categorize customer engagements
- Filter text conversations by tag, status, and assignee
- View every customer touchpoint to understand context
Automate Actions
- Auto-assign conversations in round-robin or with custom logic
- Tag, untag, and add notes based on contact behavior and sentiment
- Auto-close conversations according to timing or inactivity
- Automate off-hours SMS messaging when your team is unavailable
Understand Team Performance
- Easily analyze workload individually and across the entire team
- Optimize staff scheduling based on message volume
- Monitor response, resolution, and handle times
Give your audience the attention they deserve.
Join SlickText today to form deeper connections with your customers.
SlickText has powered over 124,000 text message programs since 2011.
