Satisfaction Rating |
#1 rated platform on G2 |
Lower G2 ratings and user satisfaction scores |
Transparent Pricing |
All features included in every plan—just choose the number of texts you need |
Complicated pricing structure with varying overage credit fees |
Industry Leading Expertise |
Mass texting and automation that scales with you |
Basic bulk messaging with limited growth capabilities |
Advanced Compliance Tools |
AI-powered opt-out intelligence and built-in compliance management |
Basic compliance features |
Message Delivery |
Premium carrier relationships and trustworthy deliverability for businesses of all sizes |
Throttled daily message delivery based on plan tier |
Dynamic Segments |
Segments based on real-time customer activity and contact data |
Segments limited to static data points |
AI Text Generator |
AI Compose included |
AI Compose included |
Full-Featured Inbox |
Auto-assignments, tags, statuses, and notes for teams of all sizes |
Basic two-way messaging, not optimized for team collaboration |
Unlimited User Seats |
Add your entire team for free |
Additional users cost $10 per month per user |
AI Data Collection |
AI agents can text on your behalf to collect contact data |
No AI data collection capabilities |
Website Popups |
Start from a template or build from scratch |
No website popups |
Branded Web Forms |
Fully customizable web forms that work as standalone landing pages or embedded forms |
Limited functionality does not allow customization or images |
Advanced Text Automation |
Sophisticated messaging triggered by real-time behavior and data |
Basic drip campaigns and limited automation triggers |
QR Codes |
Included in every plan |
Included in every plan |
Tap-to-Join Links |
Included in every plan |
Included in every plan |
Unlimited Keywords |
Included in every plan |
Included in every plan |
Native Integrations |
15+ native integrations plus more every month |
6 native integrations |
Advanced Analytics & Reporting |
Detailed tracking for audience growth, campaigns, workflows, and inbox performance |
Basic delivery and response analytics only |
API Integration |
Robust API capabilities |
Limited API functionality |
1:1 Onboarding |
Included for plan sizes of $129+ and any user switching from EZ Texting |
Included for plan sizes of $100+ |
Live Support |
Live support available via chat, email, and phone |
Live support available via chat, email, and phone |
iOS and Android Mobile Apps |
Available on the App Store and Google Play |
iOS App only |