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Each message is equal to one message to one phone number. In other words, if you have 250 subscribers on one of your lists and you send a text blast to that list 2 times, you've used 500 messages.
At the end of each billing period, we'll take what texts you didn't end up using and roll them over for you to use during your next billing cycle! This well help streamline your text message marketing efforts!
Absolutely! Believe it or not, we really do care and will help you become as successful as possible with our SMS marketing software! As stated above, all paid plans come with free 1 on 1 training session where you'll get to work with a member of our client success team to ensure your account is set up for maximum growth and return.
Textwords allow people to join your SMS marketing list by texting a word to your number. The process is very simple. When a customer sends your textword to your number, we'll send your customized auto-reply back and we'll add that person to your text messaging list. Each textword represents its own list.
Yes you can! We offer a handful of options for sending and receiving text messages. We can work to provision a dedicated SMS short code on your behalf or secure you a toll free or local number as well. We even offer the ability for you to use an existing landline to handle all of your business's text messaging.
We're serious about your growth and success with our mass texting service. We'll set you up with an in-house expert to develop a strategy specifically for you. We guarantee that if your custom strategy is followed consistently, you'll experience solid growth and higher response rates.
We've heard nightmares about companies charging overage fees to their customers for going past their monthly text allowance. We don't let that happen! We'll just give you a heads up if you don't have enough texts left for that billing period to send your message. We'll just ask you to wait till your next billing cycle or upgrade your plan. That way there are no surprise charges, ever!
Absolutely not! You're simply billed on the monthly anniversary of your signup date and that's it. Upgrade, downgrade, or cancel your plan at any time.