Mass Texting for Internal Communication

Let's face it. Employees don't always read company emails or bulletin board flyers. Why not give text messaging for internal communications a try? Our service is reliable and respects your sense of urgency.

church texting, ministry texting, texting for churches

When you're ready to get the word out about an important announcement, event, or meeting reminder, usually time is of the essence. You can't just assume every single employee is attached to their inbox, so urgent emails sometimes fall by the wayside. Why not try text messaging for your business? Fire out one text, and keep every single employee in the know. This helps you stay on task, stay productive, and most importantly, keeps everyone informed.

How Text Messaging Works for Communication

The Keyword

Every communications list needs a solid keyword. Your employees can opt in on their own time by texting this keyword to a 5 or 6 digit number called a short code. Make sure the word is simple and self explanatory.

For example, let's say you're the head of Human Resources at Nike. Obviously, you employ thousands of staff members. How do you keep them all in the loop? Reserve the keyword NIKECOMM, and then ask employees to sign up by texting this word to 31996.

The Auto Reply

Your auto reply simply confirms the subscription. It lets subscribers know they've joined the right list, and clues them in on what to expect. It's an automated text message response that sends to the subscriber immediately after they opt in.


Thanks for joining the Nike employee communication text list. Stay tuned for important updates and notifications.

The Message

With text messaging for internal communications, it's actually all about informing your employees. Keep everyone in the loop. Don't text just to say hey, as this wastes messages and over time, will lower employee engagement. Simply fire out HR updates, cancellations, meeting reminders, and other administrative announcements.

Example Scenario

General Maintenance is a huge corporation. They employ thousands of workers nationwide. Although they're known for being one of the largest maintenance corporations in the entire country, they don't want their employees to feel like a speck on their radar.

Founder and CEO, Mark Dwain hates sending out email newsletters. Just by asking around, he realizes most departments don't even pay attention to the monthly updates. Sure, they might breeze through the headlines, but they don't feel connected to the publication. They just want to clock in, do their job, and go home.

Dwain wants to give his newsletters a little extra punch. He's not the kind of boss who makes reading them a requirement. Instead, he just wants to find a communication method that makes every single employee feel a part of something bigger.

He decides to give a mass text messaging service a try. Does he abolish the monthly newsletter? No way. Instead, he fires out a text reminder every time the newsletter hits the inbox. In addition, he includes a friendly greeting in the message, and makes a personalized attempt to wish everyone a great month. Within the first month, newsletter engagement is through the roof, and there is a feeling of "belonging" among all employees.

How Can SMS Help Your Company?

Sure, it might sound a little bit futuristic, but stick with us. It's definitely not as complicated as you may think. Let's break it down together. For example, you want all employees to know about your annual holiday party. Usually, you fire out an email and post a flyer near the water cooler. Are these notices effective? Absolutely. But, some of your most valuable employees work remotely. Some just don't pay attention. You don't want to leave them out, right? That's exactly where text messaging for internal communications comes in.

We're not saying nix the emails and flyers all together. We just want you to add text messaging to the mix. It helps you solidify your global message and makes sure your announcement reaches every set of qualified eyes.

Why Choose Texting?

Out of all other communication solutions, what makes texting perfect for communication?

  • Everyone receive texts.
  • Over 90% of all texts are opened within the first five minutes.
  • The average American looks at their phone 150+ times a day.
  • It's affordable. At just pennies per text, it's cost effective.

What can we gather from these numbers? Texting is a popular communication method. Everyone texts, and large corporations should capitalize on this popularity. If you text information to your employees, you can be sure they'll engage.

How to Get Started

1. Choose Your Keyword

This isn't rocket science, so don't overcomplicate it. Your keyword should be your business name, or a similar variation. Make sure it's easy to spell and remember.

For example, if you are the head of Human Resources at Netflix, you might want to reserve the keyword NETFLIXCOMM. Remember, you want to hold the keyword NETFLIX for marketing purposes. Don't waste it on your communications list.

2. Compose Your Auto Reply

Your auto reply just has to confirm the subscription, and let opt ins know what to expect. When using text messaging for internal communications, don't complicate your auto reply. Keep it light and simple.

3. Inform Your Staff

Now remember, this isn't a marketing tool. But, you do want to encourage opt ins, as this will assure that everyone stays in the loop. Your core communication efforts won't be in vain.

  • Ask the manager to make an announcement.
  • Print opt in details on your weekly newsletter.
  • Share sign up info via email.
  • Post a flyer near the water cooler.

4. Keep Employees in the Loop

Although you don't want to text employees "just because," make sure to regularly keep all staff members in the loop regarding new policies, meeting reminders, payroll updates, etc. Use this communication tactic to the fullest.

Sample Text Message Alerts

Weather Alerts

Keep all staff members in the loop with text alerts that inform about closings and cancellations.

Snowed in? Feel free to work from home today. See you in the office tomorrow AM!

HR Updates

When you rely on text message reminders for employee communication, there's no excuse for missing deadlines, forgetting to fill out administrative paperwork, etc. Hold your employees accountable with one simple text.

Insurance forms MUST be turned in today. It's the final subsmission deadline, no exceptions. See Suzie in HR if you have any questions.

Meeting Reminders

Sure, iCal works. But why not fire out meeting reminders via text, just to be safe? This enhances productivity, and eliminates scheduling conflicts.

Our monthly sales wrap up will be held in Room 301 today at 3:30 PM. Bring your final numbers from January to review.

Helpful Text Messaging Resources

Browse these helpful text messaging resources, and get to know the ins and outs of SMS. If you follow best practices, your employees will stay engaged and pay attention to all messages.

Final Thoughts

Considering the majority of all text messages are opened and read within five minutes or less, it's easy to see why employers should be texting their staff with important alerts and information.

Keep things simple, all while making sure everyone stays in the loop. If you're ready to get started, head over to our pricing page and sign up for a free plan.

P.S. Not ready to sign up? Give us a call at 1.800.688.6290 or shoot us an email. We'll walk you through the entire process, and give you personalized recommendations.

Start texting your employees today!

Sign up for a free trial and start sending immediately.

Start Free Trial

Have questions?

Our expert team is here to answer any questions you have.

Talk to the Team

You're in excellent hands. We work with some of the world's greatest companies.

United Airlines Cintas FedEx Lyft General Electric Hyatt