Our Acceptable Use Policy

This Acceptable Use Policy ("AUP") describes actions that Slick Innovations, LLC ("SlickText") prohibits when any party uses its Services. By ordering or using SlickText Services (as defined in the SlickText Terms and Conditions accessible at this link, you agree to the terms of this AUP. You must review and comply with this AUP and all applicable laws, but this AUP is not intended to be interpreted as, relied upon, or used as a substitute for legal advice. You agree not to use, and not to encourage or allow any end user or other party to use, the Services in unlawful or prohibited manners, including, but not limited to, the following:

  • Using the Services to engage in any activities that are illegal, abusive, hateful, false, fraudulent, deceptive or misleading, or any activity that exploits, harms, or threatens to harm children or any other protected class of people
  • Engaging in any unsolicited advertising, marketing, or other unlawful activities using the Services, including without limitation, any activities that violate laws applicable to advertising, electronic communications, and telemarketing, including, but not limited to, Section 5 of the FTC Act (15 U.S.C. § 45), the CAN-SPAM Act (15 U.S.C. §§ 7701-7713), the Telemarketing Consumer Fraud and Abuse Prevention Act (15 U.S.C. §§ 6101-6108), the Federal Trade Commission Telemarketing Sales Rule (16 C.F.R. § 310 et seq.), the Telephone Consumer Protection Act (47 U.S.C. §§ 227), the Federal Communications Commission regulations (47 C.F.R. § 64.1200 et seq.) and orders implementing the Telephone Consumer Protection Act, all federal and state Do Not Call, calling-time, and call-quantity restriction laws and regulations
  • Using SlickTexts' Services in any way that fails to conform to any applicable carrier or wireless industry guidelines and standards, including, without limitation, the CTIA Messaging Principles and Best Practices, Short Code Registry Best Practices and Short Code Monitoring Handbook, and any other standards or guidelines applicable to SMS or MMS, including any A2P 10DLC standards
  • Attempting to bypass or disable any security mechanism on any of the Services or using the Services in any other manner that poses a security or service risk
  • Reverse-engineering the Services for any improper purpose
  • Using the Services in any manner that may subject SlickText or any third party to liability, damages, or danger
  • Launching or facilitating a denial-of-service attack on any of the Services or any other conduct that adversely impacts the availability, reliability, or stability of the Services
  • Transmitting any material that contains viruses, trojan horses, worms or any other malicious or harmful programs
  • Using the Services to receive, send or otherwise process Protected Health Information as defined by the Health Insurance Portability and Accountability Act of 1996, as amended, unless you have signed a Business Associate Agreement with SlickText or your use of the Services fits within an exception for requiring a Business Associate Agreement
  • Using the Services to transmit any material that infringes the intellectual property rights or other rights of third parties
  • Using the Services to transmit or promote any material or statement that is libelous, defamatory, discriminatory, or otherwise malicious or harmful to any person or entity
  • Creating a false identity or forged email address or header, or phone number, or otherwise attempting to mislead others as to the identity of the sender or the origin of a message or phone call, including failing to comply with the Truth in Caller ID Act, 47 U.S.C. § 227, and implementing regulations, 47 C.F.R. § 64.1600 et seq., or using the Services to facilitate a one-ring scam, as the FCC has defined that term (see Report and Order, GC Docket No. 20-93; rel. Nov. 30, 2020)
  • Using the Services for phishing, simulated phishing, spam, smishing or social engineering or any other similar activities.

This list of prohibited uses is meant to be illustrative and should not be considered exhaustive. All determinations related to violations of this Acceptable Use Policy will be made by SlickText in its sole, reasonable discretion. SlickText reserves the right to change or modify the terms of this AUP at any time. Customer's use of the Slick Innovations Services after changes to the AUP are posted to the Slick Innovations website shall constitute acceptance of any changed or additional terms. If you have a complaint about abuse or a breach of this AUP, please contact a SlickText representative.

If you violate these Terms, we may stop providing Services to you or we may close your account. We may also block delivery of a communication (such as an SMS, MMS or telephone call or message) to or from the Services in an effort to enforce these Terms. You also understand and agree that we are authorized to cooperate with and respond to all lawful civil, criminal, and regulatory inquiries relating to your use of the Services, including, without limitation, Traceback and other legal requests or demands from the FCC, FTC, civil and criminal law enforcement, and the FCC-designated USTelecom Industry Traceback Group consortium or any such successor entity. You also understand and agree that, pursuant to your contract with SlickText, you agree to defend, indemnify and hold Slick Innovations, LLC harmless for any claims, demands, suits or proceedings alleging that you have violated the terms of this AUP or your agreement with SlickText. When investigating alleged violations of these Terms, SlickText reserves the right to review the content of your communications in order to resolve the issue. But we cannot monitor the entire Services, and make no attempt to do so.

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