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Each message is equal to one message to one phone number.

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Common Pricing Questions

How do you count messages?

Each message is equal to one message to one phone number. In other words, if you have 250 subscribers on one of your textword lists and you send a message to that list 2 times, you've used 500 messages.

What is a textword?

Textwords allow people to join your SMS marketing list by texting a word to 31996. The process is very simple. When a customer sends your textword to 31996, we'll send your customized auto-reply back and we'll add that person to your text messaging list. Each textword represents its own list.

What's this 1 on 1 training session?

We are serious about the growth and success of your text marketing campaigns. We'll set you up with an in-house expert to develop a strategy specifically for you. We guarantee that if your custom strategy is followed consistently, you'll experience solid growth and higher response rates.

Is my textword available?

Let's find out! Click Here to check and see if your textword is available! If you need help deciding, just contact us, we'll give you our best input. Remember, text message marketing is about simplicity. Make sure your textword is as short and easy as possible!

Can I get help with my campaigns after I sign up?

Absolutely! Believe it or not, we really do care and will help you become as successful as possible with this marketing stream! As stated above, all paid plans come with free 1 on 1 training session where you'll get to work with a member of our client success team to ensure your account is set up for maximum growth and return.

What are rollover texts?

At the end of each billing period, we'll take what texts you didn't end up using and roll them over for you to use during your next billing cycle! This well help streamline your text message marketing efforts!

What if I go over my monthly message allowance?

We've heard nightmares about companies charging overage fees to their customers for going past their monthly text allowance. We don't let that happen! We'll just give you a heads up if you don't have enough texts left for that billing period to send your message. We'll just ask you to wait till your next billing cycle or upgrade your plan. That way there are no surprise charges, ever!

Are there any contracts or hidden fees?

Absolutely not! You're simply billed on the monthly anniversary of your signup date and that's it. Upgrade, downgrade, or cancel your plan at any time.

Have we built a custom plan for you?

You're in excellent hands. We work with some of the world's greatest companies.

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Let's Connect!

Whether you have some questions, are eager to learn more, or want to take the next steps, we are here for you. Please let us know how we can help and we'll make you a priority!




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