Text Marketing Help Center

Help Article


Is there a way to see when contacts read or received a text?

Found in: Analytics

No, there is no way to determine when a subscriber actually opens or reads a message you send them. We base our deliveries on the send rate of 200 messages per second. We base open rates off of independent studies which state that over 90% of texts are read within a few minutes of delivery. There is no way to see if someone has physically opened and read a message. We do not have access to that information. 

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