Text Marketing Help Center

Help Article


If subscribers sign up via my website widget, where can I find their contact info?

Found in: Website Widgets

Unlike subscribers who sign up via text to join, the website signups have to double opt in via text in order to be added to your contact list. This means they will be sent a confirmation message before receiving your auto-reply. Once they reply YES to the confirmation message they will then be added to your list and will receive your customized auto-reply.

The double opt-in confirmation text prevents someone from going to your website, and just entering a bunch of random numbers that they do not own. It also prevents someone trying to enter a fake number to sign up. After this has been completed, that contact will instantly be added to your list.

You're in excellent hands. We work with some of the world's greatest companies.