Text Marketing Help Center

Help Article

OR

Can I Respond to My Subscriber's Messages?

Found in: FAQs

You can respond to incoming messages from a subscriber using SlickText's Inboxing Feature. This feature has to be manually switched on by the account holder. With our two way messaging / inboxing feature, you can store incoming texts in an inbox and chat with subscribers on a thread by thread basis. It's very much like an email inbox. To enable this feature...

  1. Login to your SlickText account.
  2. Click your user icon in the upper right hand corner of your browser.
  3. Select My Account.
  4. Click Inboxing on the left hand side.
  5. Switch Inbox Status to on, then hit Save Inbox Settings.

People will now be able to respond to your campaigns and engage you in 2 way chat. Please note that only your subscribers can initiate a chat conversation with you, and they may only do so once they're a subscriber.

 

Want to learn more? Watch the Inboxing Tutorial Video!

You're in excellent hands. We work with some of the world's greatest companies.