Our Most Popular SMS Marketing FAQ’s

Our Most Popular SMS Marketing FAQ’s

SMS marketing

You’d be surprised, the majority of our first time callers have the same questions. We wanted to gather them up into one helpful blog post, in hopes of immediately addressing your questions, comments, and concerns.

I’ve collected ____ numbers from my customers. Can I add these to my SMS marketing list?

It really depends. This isn’t an absolute no, but several conditions must be met before we give you the go ahead. First things first, how were these numbers collected? An opt in form on your website? An in store sign up form? The phone book? Secondly, were these channels stamped with the proper compliance statement? Something like: 4 Msgs/Month. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Terms: bit.ly/2aY6fjV If yes, reach out and we’ll help you add these numbers to your list.

What happens when/if I run out of messages?

We can take care of that! Give us a call, and for a crazy low cost per text, we’ll add more messages to your account – in a matter of seconds. Now, if you’re regularly hitting your monthly allotment before your billing period renews, you may want to consider upgrading your plan.

Do you guys provide the phone numbers?

Absolutely not. We don’t have this secret, magical list of a million phone numbers. (Side note: that would be completely illegal.) If you want to use our service, you must build your own list from scratch. We do not sell or share anyone’s personal information.

How do people join my list? 

There are three different options. The most popular is text to join. First, reserve a textword that accurately represents your business. For example, if you own a burger shop, you might reserve the word BURGERS. Then, customers text that word into our shared shortcode, 31996, and are automatically added to your SMS marketing list. They can also join via a compliant sign up sheet or double opt in website widget.

Still feeling confused? Give us a ring at 1.800.688.6290 or shoot us an email at info@slicktext.com. We’re always here and ready to answer your questions, even if you don’t currently have an account with us. We’re more than happy to walk you through the basics of SMS, and show you how this marketing tool can greatly assist in the growth of your business.

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