Every new startup has a different focus. While some make “earnings” the center of their organizational planning, others have different priorities. So, what fuels us over at the Slick Text office?
Support. Simply put, we’re all about providing our customers with top of the line education, assistance, and troubleshooting. If we had to agree on one office priority, it would be this.
To get more specific, how do we support our customers?
1. Educational Resources
At the very base, we have a learning center packed to the brim with tons of useful information. We have guidebooks that help walk every new user through the SMS process, infographics that visually detail out basic information, and blog posts that dive a bit deeper into advanced methods.
2. Immediate Response Time
We’ll never leave you hanging. If for some reason, we can’t answer your questions right away, we’ll respond within 24 hours or less. We don’t want you to feel neglected. You’re an important part of our service, and we want you to feel like you matter because, guess what? You really do. No account is too big or too small for our attention.
3. Fully Staffed Live Chat, Phone, and Email Support
We have a dedicated live chat assistant, a team of phone support representatives, and email assistance. Pick which medium works best for you, and reach out. We’ll get back to you with a solution or information ASAP.
Team up with our SMS marketing service. Point blank, we’ll help you get the results you’ve been looking for. Small business marketing is no easy task, but we keep it simple with our easy to use SMS solutions. Give us a buzz at 1.800.688.6290, or head over to the pricing page and sign up for a free plan. Got questions or concerns? Shoot us a message at firstname.lastname@example.org.